HELP

Contact us 6011-13135770

House Cleaning: No. You are required to provide the cleaning tools and supplies. Move in/out Cleaning: No. You are required to provide the cleaning tools and supplies.

As Clean4U does not provide cleaning supplies for client, you will need to prepare the cleaning tools and supplies for the cleaning session. Here is a guide of what you should prepare:

CleaningTools

• Vacuum Cleaner

• Mop & Bucket

• Broom & Dustpan

• Trash Bags

• Cleaning Cloths

• Toilet Brush

• Round Extension

• Ladder (if necessary)
  

CleaningChemicals

• Floor Cleaner,

• Multi-purpose Cleaner

• Toilet Cleaner

• Bleach & Zip works best for toilet floors and tiles

For home cleaning: Yes, you can request from us before appointment. The additional RM60 will be charge for equipment. For move in cleaning: Yes, you can request from us before appointment. The additional RM60 will be charge for equipment.

• You may cancel your booking by informing us via call or whatsapp 3day before your appointment.

• Rescheduling is considered as cancellation. A new booking will need to be made.

• Caccellation or rescheduling on the same day of appointment will be blacklisted by Clean4U.

Clean4U have two time slots:

• Morning session: 9.00am - 1.00pm

• Afternoon session: 1.30pm - 5.30pm

Currently, Clean4U coverage Areas:

• Sitiawan

• Seri Manjung

• Ayer Tawar

• Lumut
  

While will do their best to be on time but due to traffic conditions and weather, they can sometimes be delayed by 10 - 15 minutes. Your cleaning session will start only after the cleaner arrives.

We recommend that you are present at the home so you can give the cleaner instructions and access to your house.

To avoid potential issues or misunderstandings, we advise you to keep your valuables such as jewelry,cash and expensive gadgets in a safe place and do a bag check of your home cleaner before and after the cleaning session.

• The cleaner has been booked by other customer.